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MSPs, integrators & providers

Your team handles the solution. We handle the site.

Extend your service reach into Western Pennsylvania with professional onsite technical field support.

Regional field coverage

Operate with a dependable onsite extension.

LTS works from your approved scope, coordinates with designated contacts, follows authorized procedures and communicates status clearly. Support can be delivered for overflow dispatches, scheduled projects, rollout activity and customer-site requirements.

  • Smart hands directed by remote teams
  • Network and low-voltage field support
  • Kiosk, POS, printer and endpoint service
  • Server, wireless and connected-device work
  • Site surveys, deployments and decommissions
  • Photo, serial-number and closeout documentation

Useful scope details

Site address and contact

Equipment, symptoms and objective

Access constraints and service window

Tools, parts and remote bridge details

Completion criteria and reporting requirements

Discuss a partnership